Cancellation Policy

Cancellations made less than 24 hours before your appointment will be charged 100% of the scheduled service. We appreciate your understanding, as last-minute changes impact our ability to accommodate other clients.

Privacy Policy

Welcome to the website of Mario Russo / mariorusso.com (the “Website”). At Mario Russo, we take your privacy and the security of your personal information seriously, and we are committed to protecting your data in accordance with applicable laws. This Privacy Policy outlines how we collect, use, and disclose information about you when you use our Website.

By using our Website, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our Website.

Information We Collect

When you use our Website, we may collect the following types of information:

  • Information you provide: This includes your name, email address, phone number, and any other information you voluntarily submit through contact forms or appointment bookings.
  • Information collected automatically: We may collect technical information about your device and browsing behavior, including IP address, browser type, referring website, and visit duration.
  • Information from third-party sources: We may receive limited information from services such as social media platforms if you engage with our content.

Use of Your Information

We use the information we collect for purposes including:

  • Providing you with services you request (e.g., appointments, communication)
  • Sending you updates about services, promotions, or changes
  • Improving and personalizing your experience on our Website
  • Analyzing website traffic and functionality
  • Complying with applicable legal and regulatory obligations

Disclosure of Your Information

We may share information with:

  • Service providers who support website operations, customer service, data analysis, and similar functions
  • Legal authorities, when required by law or to protect our rights, safety, or users

We do not sell or share your mobile information or any personally identifiable information with third parties or affiliates for marketing or promotional purposes.

SMS and Mobile Information Disclosure

We may collect mobile phone numbers through appointment requests or forms.

We do not share or sell mobile numbers to third parties. Mobile information will not be used for marketing purposes.

You will only receive SMS messages if you opt in. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP.

Your Choices

You can opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails. Transactional emails regarding your appointments or services will still be sent as needed.

Cookies

We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember user preferences and analyze site traffic. You can disable cookies through your browser settings, though some features of the Website may not function properly.

Security

We implement reasonable safeguards to protect your personal information. However, no online transmission or storage system is entirely secure, and we cannot guarantee absolute protection.

Updates to This Policy

We may revise this Privacy Policy from time to time. If we make significant changes, we’ll post a notice on the Website or notify you directly when appropriate. Continued use of the Website after such changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at [email protected].